Service User Feedback Form

Service User

I receive good quality care and support *
My care worker(s) arrive on time *
When new care worker(s) visit they always show me their ID badge and say which company they work for *
My care worker(s) are neat and presentable wearing their uniforms *
My care workers say 'hello' to me and tell me their name *
My care worker(s) are reliable *
My care worker(s) stay the time expected *
My care worker(s) talk to me *
My care worker(s) are well trained and knowledgeable *
My care worker(s) listen to me *
My care worker(s) make me feel safe
My care worker looks after my property and makes sure my home is secure *
My care worker understands my dietary needs *
I am happy with my care and support plan and my care worker(s) feedback to the office if I am not, or if I need it to change