Cryotherapy Evaluation Questionnaire

Cryotherapy Evaluation Questionnaire

Cryotherapy is a medical procedure that uses extreme cold to freeze and destroy abnormal or unwanted tissue. It is commonly performed using liquid nitrogen (-196°C or -320°F), which is applied to the targeted area to create controlled cell damage.
To help us evaluate the effectiveness of our cryotherapy service at Christchurch Clinics, we have designed a set of questions focused on the booking process, clinical standards and opportunity for follow-up. The feedback from this questionnaire will allow us to enhance patient safety and improve our cryotherapy services, making them more beneficial for our clients.

We value your feedback and would appreciate your responses to the following questions regarding your experience. Please rate your satisfaction using the scale provided:

Rating Scale:
1 – Not Satisfied
2 – Fairly Satisfied
3 – Satisfied
4 – Very Satisfied

Booking Process

1) How satisfied were you with the booking process for your appointment?

Information and Consent

2) Were you provided with a clear and thorough explanation of the procedure, including its risks and benefits ? Were you given the opportunity to ask questions, and was your consent obtained?

Quality of Care During Procedure

3) Was the procedure performed to a high standard in a clinical setting, with appropriate attention to infection control practices?

Aftercare and Follow-up

4) Were you given the opportunity to address any concerns or side effects, and were follow-up options offered if needed?
5) Did the procedure successfully address and resolve the issue you were seeking treatment for?

How did you hear about our cryotherapy service?

6) How did you find out about the cryotherapy service for lesion removal offered at Christchurch Clinics?